Local Business
$97 stack
Approval-gated
✂ Local Service Concierge Agent
Missed calls, intake questions, booking confirms, re-booking prompts, and review requests — one draft-first front-desk stack for local service businesses.
Who it is for
Built for service businesses that can't afford a full-time front desk.
Contractors, landscapers, salons, repair shops, clinics, equipment dealers — any local business where the owner is also answering calls between jobs.
- You miss calls while on-site and leads slip away before you can call back
- Booking, intake, re-booking, and follow-up are all handled differently by different people
- You want one consistent front-desk voice without hiring another staff member
- Draft-first control is non-negotiable — nothing goes to a customer without your approval
Inputs and outputs
What the buyer gets.
What it asks for
- Business name, service type, area, and hours
- The inquiry type: missed call, DM, booking request, complaint
- Customer name and any known history
- Approval chain: who reviews before sending
What it returns
- First reply draft matched to the channel and situation
- Intake question set to qualify the lead before callback
- Booking confirmation or re-booking prompt draft
- Review request draft timed for post-job delivery
- Owner approval checklist before anything sends
The problem it solves
Before and after.
✗ Without this skill
- Missed calls go to voicemail — leads call a competitor
- Different team members reply differently with no consistent voice
- Booking, intake, and follow-up are three separate manual tasks
- Review requests are forgotten or feel awkward
- Owner is doing front-desk work from a job site
✓ With this skill
- Every missed call gets a consistent, same-hour draft reply
- Intake questions are pre-written — reduce back-and-forth
- Booking confirm and re-booking prompts are drafted automatically
- Review requests go out within 24 hours of job completion
- Consistent voice whether you send it or a team member does
Real examples
Sample outputs you can inspect.
Three of the six module types — shown before owner approval, exactly as you receive them.
Missed call → Text-back + intake draft
Hey — sorry we missed your call. This is [Business Name]. Are you looking to book, get pricing, or ask a quick question? If it's a booking: what's the address and best time to reach you? If it's pricing: what service are you looking for? We'll get back to you same day. [STATUS: Draft — owner approval required before sending]
Post-job → Review request draft
Hi [Customer Name] — thanks again for trusting us with your [job type]. If you had a good experience, we'd really appreciate a quick Google review — it helps other local homeowners find us and takes about 60 seconds: [Google review link] No pressure at all — just appreciate the support. [OWNER NOTE: Confirm job was completed satisfactorily. Remove [brackets].]
Re-booking → Seasonal reminder draft
Hi [Name] — it's been about [X months] since we did your [service type]. This is usually the right time of year to [schedule maintenance / prep for season / re-book]. Want us to pencil you in? We can usually get out within a week. — [Business Name] team [STATUS: Draft — confirm timing + customer history before sending]
Setup + workflow
How to use it in four steps.
1
Define your business profile
Tell the agent your business name, what you do, service area, and operating hours. This becomes the base context for all drafts.
2
Paste the incoming inquiry
Drop in the call log, form submission, DM text, or email. Include the channel type so the draft matches the right format and tone.
3
Choose the workflow module
Tell it which module to run: first reply, intake, booking confirm, re-booking, review request, or complaint triage. Each has a separate output format.
4
Approve and send
Review the draft and the owner checklist. Confirm the customer name, remove placeholders, and send. Nothing auto-sends — ever.
Common questions
Frequently asked.
Is this one skill or multiple?
It's a stack of related mini-workflows bundled as one product: first reply, intake questions, booking confirm, re-booking, review requests, and complaint triage. You use whichever module fits the situation.
Does this replace my front desk or receptionist?
No — it supports whoever handles your front desk. It drafts the messages; a human (you or a team member) still approves and sends. Think of it as a skilled first draft, not an autonomous sender.
Do I need a CRM or booking software to use this?
No. This works with zero integrations. Paste the lead info in, get the draft out, copy-paste to your channel. You can add CRM or booking automation later when you're ready.
Can I use this for multiple staff members?
Yes. Give each team member the same business profile context and the drafts will match your voice regardless of who's running the skill. Consistent front-desk voice across the whole team.
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