Reputation
$47 starter
Approval-gated
R Review & Referral Growth Stack
Convert happy customers into Google reviews, referral asks, and reusable social proof — with one approval-gated workflow that runs after every completed job.
Who it is for
Most businesses leave reviews on the table. This one fixes it.
Service businesses, contractors, salons, repair shops, dealerships — any local business where word-of-mouth and online reviews are the primary growth engine.
- You know satisfied customers would leave reviews — but asking feels awkward and inconsistent
- You forget to ask for referrals until weeks after the job when momentum is gone
- Great customer feedback sits in texts and calls but never becomes a post or testimonial
- You want the entire post-job sequence automated into drafts you approve — not auto-sent
Inputs and outputs
What the buyer gets.
What it asks for
- Customer name, job type, and completion date
- Any positive feedback they gave (text, call notes, email)
- Your Google review link and referral incentive (if any)
- Preferred delivery channel: text, email, or DM
What it returns
- Personalized review request draft (text, email, or DM)
- Referral ask draft with natural, non-pushy language
- Social proof caption draft from customer feedback
- Follow-up reminder draft if no response in 48 hours
- Owner approval checklist before any of it sends
The problem it solves
Before and after.
✗ Without this skill
- Reviews only come from customers who volunteer them
- Referral asks happen randomly — often too late
- Verbal praise disappears — never becomes a post or testimonial
- Google rating grows slowly; competitors pull ahead
- No system — review momentum depends on whoever remembers
✓ With this skill
- Every completed job triggers a personalized review request draft
- Referral ask is bundled into the same post-job sequence
- Customer feedback becomes a caption or testimonial in minutes
- Follow-up reminder is pre-drafted if the first request is ignored
- Consistent system regardless of who on the team runs it
Real examples
Sample outputs you can inspect.
Post-job → Review request text draft
Hi [Customer Name] — thanks again for letting us handle your [job type] at [address]. Hope everything looks exactly how you wanted it. If you have 60 seconds, a quick Google review would mean a lot to us — it helps local homeowners find us when they need the same work done: [Your Google Review Link] No pressure at all. Appreciate your business either way. — [Owner Name], [Business Name] [STATUS: Draft — confirm job satisfaction before sending. Remove [brackets].]
Referral ask → Same message, second section
P.S. — If you know anyone who could use [service type], we'd love the introduction. We take great care of referred customers and always make you look good for sending them our way. [OPTIONAL: Add referral incentive here — e.g. "$25 off your next service for every referral that books"] [OWNER NOTE: Remove P.S. if customer relationship is new — save referral ask for repeat customers only. Approval required before sending.]
Customer praise → Social caption draft
Customer called us back the next day to say the job was "the cleanest work they'd ever seen on their property." That's why we do what we do. [Job type] in [city/area]. If you need it done right, we'd love to help. Link in bio — or just reply here with your address and we'll get you a quote this week. [STATUS: Approval required. Confirm customer is comfortable being mentioned. Remove location details if needed.]
Setup + workflow
Four steps after every completed job.
1
Log the completed job
Enter the customer name, job type, completion date, and any feedback they gave — verbal, text, or email. Include your Google review link once and reuse it every time.
2
Choose the sequence modules
Tell the skill which drafts to produce: review request only, review + referral, or the full stack (review + referral + social caption + follow-up reminder).
3
Review the drafts
Each draft comes with an approval checklist: confirm satisfaction, remove placeholders, verify the customer relationship level before sending the referral ask.
4
Approve and send
Copy-paste into your SMS, email, or DM app and send. Schedule the follow-up reminder if no response in 48 hours. Log the response when it comes in.
Common questions
Frequently asked.
Does this violate Google's review policies?
No. The drafts ask for honest reviews — they don't offer incentives for positive reviews, don't ask customers to remove negative ones, and don't bulk-request from strangers. The language is natural and policy-compliant.
What if a customer gives negative feedback?
Paste that context in and note it as negative/mixed. The skill will flag the review request module and suggest a service-recovery draft instead — handle the issue first, then revisit the review ask if appropriate.
Can I use this for platforms other than Google?
Yes. Tell the skill which platform you want: Google, Yelp, Facebook, HomeAdvisor, Angi, or industry-specific review sites. The draft adjusts the link placeholder and any platform-specific framing.
Can I give this workflow to a team member to run?
Yes — the skill produces a draft + approval checklist that any team member can run. The owner still approves before sending, but the drafting work is fully delegatable.
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